Rotorua
ATHLETE REGISTRATION
REGISTRATION
Public Registration Opens: Friday 17th October 2025 at 10:00am NZDT
Registration Closes: Sunday 8th March 2026 at 11:59pm NZDT
No onsite registration available.
Riders must register in the same category for all events (there is not an option to register in Elite for one event and Amateur for another).
Key notes for Registering
- Competitors will need to create an account and set up an athlete profile
- The account and athlete profile will be used for all Crankworx festivals and events moving forward.
- Only ONE account and profile is required.
- Once an athlete profile is created, competitors can register for races through their profile.
**For competitors 17 years and younger, a parent can create a profile and add their children under “Manage Additional Athletes”
**Please note, you can only have ONE tab open in a browser at a time to register an athlete.
For Parents
If you are a parent registering multiple children, you can only register one child at a time. You will need to navigate to “Manage Additional Athletes”, select the first child, register then pay, before proceeding to register your second or third child.
Waitlists
Once a category has sold out, please add yourself or child to the waitlist by navigating to “register for events”, selecting the race and then clicking ‘Sold Out, Join waitlist’.
Please only click this button ONCE. If you click multiple times, it will remove you and then re-add you at the bottom of the waitlist.
Cancellation Policy
All entry fees, minus a $15 NZD administration fee, are fully refundable for any reason up to 30 days prior to the official registration closing date.
All entry fees, minus a $15 NZD administration fee, are eligible for a 50% refund for any reason, up to the official registration closing date.
All entry fees are non-refundable or transferable after the registration deadline of Sunday 8th March 2026 at 11:59pm (even in the case of injury or mechanical problems). After this deadline, no refunds will be issued except where required by the Consumer Guarantees Act 1993 or other applicable law.
If the Event is cancelled in full and not rescheduled, you may be entitled to a refund or credit in accordance with applicable law.
Refund requests must be received in writing to nzathletes@crankworx.com.
Competitors who need to withdraw after the registration deadline should email nzathletes@crankworx.com to confirm their withdrawal otherwise they will appear on the start list as a DNS.
Festival Entry (for riders and parents/spectators)
As part of the rider’s race fee(s) they receive entry to the festival for the full week, even on days where they may not be racing. They DO NOT need to purchase a festival pass. Does not include Kidsworx riders, they must purchase a festival pass alongside their entry.
Parents, family members, friends or anyone that is not entered in a race (competing) but wishes to attend the festival MUST hold a festival pass. Festival pass options are available HERE.
ATHLETE CHECK IN / RIDERS OFFICE
Location
Next door to Skyline Rotorua Mountain Bike Park at Te Kōhea (previously Rainbow Springs Nature Park), 192 Fairy Springs Road, Fairy Springs, Rotorua.
It is advised that all athletes park at the Rowi Street car park area and walk to the Riders Office for check-in.
Hours
TBD
PROTECTION REQUIREMENTS
Full-face helmets are required for all Crankworx events (Downhills, Dual Slalom, Enduros, Whip-off, Speed & Style, Pump Track and Slopestyle)
PLEASE VISIT THE DOWNHILL EVENT PAGE FOR SPECIFIC DOWNHILL PROTECTION REQUIREMENTS.
MEDICAL SERVICES / FIRST AID MANAGEMENT
Peak Safety Dispatch Number: 0800WHAKA1
First response and medical services at Crankworx Rotorua are provided by Peak Safety and Ascent Medical Support.
Peak Safety are experts in first response and extraction. They operate the Rotorua Mountain Bike Patrol and have wide experience in mountain biking and other outdoor sports. Peak medics provide on course first response across the Crankworx Rotorua events. Ascent Medical Support provide doctors for a range of endurance and extreme sports events around New Zealand. Their doctors are used to the specific requirements of athletes and mountain bikers. They run a field medical clinic trackside at the Crankworx Rotorua event village.
Crankworx Rotorua, Peak Safety and Ascent Medical Support are committed to proving high quality, up to date, medical services to competitors. Practice is aligned with internationally recognized guidelines.
Concussion is a specific area for focus in mountain biking. Crankworx Rotorua has a structured concussion assessment and management protocol in place for ensuring athletes get the best possible care when affected by a concussion. Ascent Medical Support are leading the way in developing a mountain bike specific protocol. The aim is to identify athletes at risk of further harm and make sure they can start concussion recovery in the most appropriate way. This process is aligned with recent international concussion research and with Cycling New Zealand protocols. For more information on the concussion protocol please contact athletes@crankworx.com
Ascent Medical Support operates a track side clinic for assessing and managing injuries as they happen. The doctors are also able to follow up athletes on site during the Crankworx week as required. This includes follow ups for athletes at risk of a concussion. They are also able to arrange xrays and further treatment through local Rotorua providers. Contact details for the event doctors are available via athletes@crankworx.com
MEDICIAL FACILITIES
Emergency Clinic: Lakes Prime Care +64 (0)7 348 1000
Hospital: Rotorua Hospital +64 (0)7 348 1199
Ambulance Services: 111
INSURANCE
Athletes may be covered by New Zealand’s public insurance company – Accident Compensation Corporation (ACC) – for treatment for injuries sustained while in New Zealand. This is subject to the decision made by ACC alone.
Details at http://www.acc.co.nz
ACC does not cover treatment if an injured person leaves New Zealand and therefore is not a replacement for an individual’s travel insurance.
It is requirement that all international athletes have adequate medical / health insurance to cover and pay for any medical or other costs that may directly or indirectly result from my participation in Crankworx Rotorua. This includes but is not limited to, insurance for bodily injury (in and out-patient hospital expenses and medical care, transport costs, permanent disablement, death) and material damages (loss of earnings) in case of accident on the occasion of a cycling competition or during training, and third-party liability insurance for material damage or bodily injury caused to others in the course of a competition or cycling event or during training. Athletes must also understand that the Crankworx event organizers are not providing insurance coverage for each individual and by participating each athlete is willing to take full financial responsibility for any and all medical costs incurred as a result of their participation in this event.
IMAGE RELEASE
As a condition of my participation in Crankworx Rotorua, I hereby unconditionally and irrevocably consent, authorize and grant Crankworx Events Inc. (“CEI”), the event organizers of each event, and their respective affiliates, sponsors, promoters, advertisers, broadcasters, webcasters, contractors, agents, representatives, licensees and assigns (together, the “Releasees”) all the necessary authority, right and license and permission to use photographs, audio or video recordings, or other forms of recordings that capture my image, likeness, voice or performance (or all of these) (collectively hereinafter referred to as “Images”), in which I may be included in whole or in part, in any manner or media, including print, broadcast, internet media, direct marketing channels, downloadable content and applications, and all other technologies now known or hereafter developed. The Images may be used or exploited for any commercial or non-commercial purpose whatsoever, and may be altered, modified, changed, combined or incorporated into other works I hereby relinquish any rights I may have in the Images (including privacy, personality and publicity rights. In no event shall I seek or be entitled to injunctive or other equitable relief in connection with the use of the Images. No fees or other compensation whatsoever will be provided to me for or in connection with the use of the Images. I hereby release the Releasees from any and all claims which I may now or in the future have relating to the ownership, reproductions, display, distribution or other use of the Images.
Have any questions? Please email us at athletes@crankworx.com