Volunteers are the lifeblood of this event – we couldn’t do what we do without them! Earn yourself free event General Admission, access to our volunteer reward program and help us bring the world’s biggest mountain bike festival to life.
To register as a volunteer you’ll need to download the Crankworx World Tour App. This can be downloaded direct to your mobile device by searching through your app store. Alternatively:
- For iPhone users: download the Crankworx World Tour App here
- Android users: download the Crankworx World Tour App here
Access is also possible through a web browser by following this link, but we encourage you to download the app to assist with future shift scheduling.
- Open the app and go to the Event Info tab.
- Choose Rotorua and then hit the Volunteer page.
- Register as a volunteer and fill in all the details.
- Once registered, you’ll see a confirmation message and will receive a confirmation email.
We will notify you via when self-scheduling opens so you can sign up for shifts that suit you!
We will share a number of updates via our volunteer Facebook page. If you have Facebook, we recommend you join the group.
DO I NEED A BIKE OR BE A MOUNTAIN BIKER TO VOLUNTEER?
No. Bikes are not necessary and no mountain bike experience is required!
ARE THERE ANY PERKS FOR VOLUNTEERING?
Of course there are! All volunteers will receive a Crankworx Rotorua Crew tee, free entry to the festival site to enjoy the event outside of your volunteer shifts, snacks to keep fuelled for your shift and you will be invited to the Volunteer Wrap Function where you’ll have the opportunity to win some awesome prizes. Volunteering for Crankworx is a great opportunity to meet like-minded people and get a glimpse into the inner workings of the world’s premier mountain bike festival.
WHEN SHOULD I EXPECT TO SEE MY SCHEDULE FOR THE EVENT?
All volunteers have the ability to self-schedule for their volunteer shifts. This way you have more control over what, when, where and how long you want to volunteer for. Self-scheduling is available through the Crankworx World Tour App (once registered). In some instances, you’ll need to “Register your Interest” for a shift. This tends to be shifts with a larger amount of responsibility, so we want to make sure the person is the right fit for the role. If you can not find this functionality, it might be because we are still working on the schedules. Schedules are usually released 2 – 4 weeks out from festival time.
WHAT SHOULD I BRING TO MY VOLUNTEER DAY?
We suggest that you consult the forecast ahead of time and dress appropriately for the weather conditions. Wear comfortable shoes to all shifts – indoors or outdoors. It’s handy to carry a backpack with the following: hat, cell phone, sunscreen, water bottle, lunch, camera, jacket/sweater, and umbrella. Weather can change drastically throughout the day.
When arriving for your first shift, we will give you your Crew Shirt. Please wear this for every shift.
IS THERE A MINIMUM NUMBER OF SHIFTS I NEED TO COMMIT TO?
We are looking for people to commit to a minimum of 3 shifts during event week.
HOW LONG ARE THE SHIFTS?
The volunteer shifts range anywhere from two to 8 hours.
WILL I BE OUTSIDE ALL DAY?
Depending on where you are assigned, you may be indoors or outdoors. Even if you’re signed up for an indoor shift, please be prepared to be outdoors as sometimes your responsibilities will require you to work both.
WILL FOOD BE PROVIDED FOR ME?
Yes, we will make sure you have enough snacks to keep you fuelled for your volunteer shift. If you’ll be volunteering all day or require a big lunch, we recommend bringing your own sandwich to complement the snacks provided. Please make sure you bring your own water bottle. There will be refill stations available on site.
CAN I VOLUNTEER IF I’M UNDER 18?
Yes. The minimum age to volunteer is 16.
IS THERE FREE ACCOMMODATION PROVIDED FOR VOLUNTEERS?
We do not provide accommodation for volunteers.
WHO CAN I CONTACT IF I HAVE FURTHER QUESTIONS?
Our Volunteer Manager can be contacted on email@example.com