Volunteers are the lifeblood of this event – we couldn’t do what we do without them! Earn yourself free event General Admission, access to our volunteer reward program and help us bring the world’s biggest mountain bike festival to life.
We have been overwhelmed by the number of people wanting to volunteer this year and currently do not need any more volunteers for Crankworx Rotorua 2021.
Please make sure you sign in using the COVID-19 Tracer App, sanitize and wear a mask when appropriate when you are onsite.
DO I NEED A BIKE TO VOLUNTEER?
No. Bikes are not necessary.
HOW DOES THE VOLUNTEER APPLICATION PROCESS WORK?
Using the registration link above, register your interest in volunteering for Crankworx Rotorua. Once registered, you will be asked further questions to set up a complete volunteer profile which will assist the Event Organisers with their planning.
If you need to update your volunteer registration information at any time, simply follow the registration link above and log into your profile.
I’M HAVING ISSUES REGISTERING.
Please email firstname.lastname@example.org with any registration issues.
If you were a Crankworx Rotorua volunteer in 2020, it’s possible we will already have an account registered to your email address. Click HERE to log in to your existing account and update your preferences for 2021.
WHEN SHOULD I EXPECT TO SEE MY SCHEDULE FOR THE EVENT?
The Volunteer Manager will confirm the preliminary schedule approximately two weeks prior to Crankworx Rotorua, which begins November 1st. Anyone who has registered before this date will be included in this schedule. If you register to volunteer after this date, your schedule will be sent to you within approximately 48–72 hours. If you have not received a schedule based on the timeline mentioned above and feel that you should have, please email the team at email@example.com
WHERE DO I CHECK IN FOR MY FIRST SHIFT?
The volunteer tent is located between the management offices and main gondola terminal at Skyline Rotorua, 185 Fairy Springs Road. Park in the designated parking zone next to the Skyline property and walk through the Skyline carpark towards the designated marquee. Please arrive 15 minutes prior to the start time indicated on your schedule to allow time to fill out the required paperwork and to get to your shift location. There will be security keeping an eye on these areas for your safety.
WHAT SHOULD I BRING TO MY VOLUNTEER DAY?
We suggest that you consult the forecast ahead of time and dress appropriately for the weather conditions. Wear comfortable shoes to all shifts – indoors or outdoors. It’s handy to carry a backpack with the following: hat, cell phone, sunscreen, water bottle, snacks, camera, jacket/sweater, and umbrella. Weather can change drastically throughout the day.
HOW LONG ARE THE SHIFTS?
The volunteer shifts range anywhere from two to 12 hours. You’ll receive a schedule approximately two weeks prior to the event confirming your shift lengths as well as your crew assignment. You will be expected to work at least two shifts for the week.
WILL I BE OUTSIDE ALL DAY?
Depending on where you are assigned, you may be indoors or outdoors. Even if you’re signed up for an indoor shift, please be prepared to be outdoors as sometimes your responsibilities will require you to work both.
WILL THERE BE A LUNCH PROVIDED FOR ME?
Yes, lunch will be provided to anyone scheduled to work a shift over 4 hours long. Please make sure you bring your own water bottle. There will be refill stations available on site.
CAN I VOLUNTEER IF I’M UNDER 18?
Yes. The minimum age to volunteer is 16. If you are under 18 years old, you are required to submit a waiver signed by a parent or guardian before or at the sign-in of your first shift.
IS THERE FREE ACCOMMODATION PROVIDED FOR VOLUNTEERS?
We do not provide accommodation for volunteers.
WHERE CAN I PARK WHILE I’M VOLUNTEERING?
To be posted in October.
ARE THERE ANY PERKS FOR VOLUNTEERING?
Of course there are! Not only will you receive a stylish Crankworx T-shirt, you will be invited to a wrap-up party for all volunteers on Sunday, 7 November, with awesome draw prizes. Volunteering for Crankworx is a great opportunity to meet like-minded people and get a glimpse into the inner workings of the world’s premier mountain bike festival.