Volunteer

APPLICATIONS ARE OPEN – APPLY NOW!

Want front row seats and to get close to all the action at Crankworx Cairns? 

Then volunteering is for you!

You’ll get to rub shoulders with the pros, be hands on with the event and see first hand how one of the biggest international MTB festivals works. 

Volunteers are the lifeblood of Crankworx and we need your help. 

We require support of volunteers from the 20th – 26th of May, and with a range of different roles available – there is something to suit you!

Applications to join the volunteer team are now open!

APPLY NOW

Make sure you are following us on Facebook at https://www.facebook.com/CrankworxCairnsVolunteers to stay updated with all things volunteers!

Volunteer Positions

There are a number of different volunteer roles which fit into one of the below categories:

SPORT – Course Marshall

As a course marshal you will work right where the Crankworx athletes show their best performances. You will assist to ensure  that the sport events run smoothly and all participants are informed about the latest events of the day. As a volunteer in the sport team, you should enjoy physical activity and be ‘weather resistant’ because most of your work will be outside.

LOGISTICS – Uplift Assistant / Driver / Load Zone / Signage

In these roles you will ensure that the coordination of all operative and logistical processes runs smoothly – during and after the sports events. You will help to set up and dismantle the general venue or assist with moving athletes, bikes and volunteers on the DownHill course. These roles can be physically demanding.  

KIDSWORX 

Support the many Kidsworx competitions and activities, both on and off the bike. This position is ideal if you enjoy working with up and coming bikers and enjoy interacting with people. Experience in organising other kids events and activities is an asset for this crew. You will require a working with children’s check to be part of this team. 

CLIENT SERVICES – Athlete Registration / Ticket Scanner / Accreditation / Media Assistant / Expo / Box Office

In the Client Services area, you will be working directly at the interfaces to our client groups. Whether at the accreditation booth for employees, volunteers & media representatives, ticket scanners at the front gate or in the middle of the action at the event area at various information points for visitors. You are service-oriented and enjoy a task that brings you in contact with people from all over the world? Look no further – this is your favourite volunteer job!

Volunteer FAQ’s

DO I NEED A BIKE TO VOLUNTEER?
No. Bikes are not required to volunteer

All volunteers will be required to apply for shifts using the program Rosterfy. If you have volunteered before, you can login. If this is your first time volunteering, you will be required to create an account.

Create an account or login at https://gtr.rosterfy.com.au/login

Once applications are open, you will be able to login and select “Crankworx Cairns” as your event, view all shifts and apply for those you are available for.

We will email all volunteers with updates on their application and shifts.

IS THERE FREE ACCOMMODATION PROVIDED FOR VOLUNTEERS?
We do not provide accommodation for volunteers.

HOW DO I GET FROM CAIRNS TO SMITHFIELD?
Sunbus provides transport services directly to James Cook University. The below bus services travel to James Cook University:

The bus journey from the CBD to the university takes around 30 minutes. For more information, fares and to plan your journey, visit www.translink.com.au/cairns or call Translink  on 13 12 30 anythime. 

WHERE CAN I PARK WHILE I’M VOLUNTEERING?

WHERE CAN I PARK WHILE I’M VOLUNTEERING?
There is plenty of parking at JCU but allow extra time as you may need to walk a short distance to get to the venue. 

WHERE DO I CHECK IN FOR MY FIRST SHIFT?
Before your first shift you will need to arrive 30 minutes before your rostered shift to get your accreditation from the front gate. From here you will head to back of house for a briefing and to meet your direct manager. A detailed site plan will be provided in your information closer to the date. 

WHAT SHOULD I BRING TO MY VOLUNTEER SHIFT?
We suggest that you consult the forecast ahead of time and dress appropriately for the weather conditions. Wear comfortable shoes to ALL shifts (indoors or outdoors). It’s handy to carry a backpack with the following: hat, cell phone, sunscreen, water, snacks, camera, jacket/sweater, and umbrella. Weather can change drastically throughout the day. Also don’t forget the insect repellent. 

HOW LONG ARE THE SHIFTS?
The volunteer shifts range anywhere from two to ten hours. Your schedule will confirm your shift lengths, as well as your crew assignment.

WHAT ARE THE DIFFERENT CREWS I CAN VOLUNTEER FOR?
See the descriptions above for the crews that you can volunteer for. You can select which crew you prefer when you are signing yourself up for shifts.

WILL I BE OUTSIDE ALL DAY?
Depending on where you are assigned, you may be indoors or outdoors. Even if you’re signed up for an indoor shift, please be prepared to be outdoors as sometimes your responsibilities will require you to work both.

WILL THERE BE A LUNCH PROVIDED FOR ME?
If you are volunteering for the Sport Crew or any shift over four hours in length, you will be provided with a bagged lunch. All other shifts under four hours in length are responsible for the majority of their own food, but we will provide fruit and other snacks based on availability.

CAN I VOLUNTEER IF I’M UNDER 18?
Yes. The minimum age to volunteer is 16. If you are under 18, you are required to submit a waiver signed by a parent or guardian before or at the sign-in of your first shift.

ARE THERE ANY PERKS FOR VOLUNTEERING?
Of course there are!