Volunteer

Want front row seats and to get close to all the action at Crankworx Cairns?

Then volunteering is for you. You’ll get to rub shoulders with the pros, be hands on with the event and see first hand how one of the biggest international MTB festivals works.

Volunteers are the lifeblood of Crankworx and we need your help.

Applications to join the volunteer team are now open | spots are very limited so get in quick to grab the best shifts.

Apply To Volunteer

Volunteer Positions

SPORT

As a sport volunteer you will work right where the Crankworx athletes show their best performances. Either as a course marshal, with timekeeping or at the Riders Lounge – you will make sure that the sport events run smoothly and all participants are informed about the latest events of the day. As a volunteer in the sport team, you should enjoy physical activity and be ‘weather resistant’ because most of your work will be outside.

VENUE MANAGEMENT & LOGISTICS

The venue crew makes sure that the coordination of all operative and logistical processes runs smoothly – during and after the sports events. You will help to set up and dismantle the general venue. You work on the venue and course branding, help with the installation of temporary facilities and if you like to do manual work there are also tasks here for you.

KIDSWORX

Support the many Kidsworx competitions and activities, both on and off the bike. This position is ideal if you enjoy working with up and coming bikers and enjoy interacting with people. Experience in organising other kids events and activities is an asset for this crew. You will require a working with children’s check to be part of this team.

CLIENT SERVICES

In the Client Services area, you will be working directly at the interfaces to our client groups. Whether at the accreditation booth for employees, volunteers & media representatives, ticket scanners at the front gate or in the middle of the action at the event area at various information points for visitors. You are service-oriented and enjoy a task that brings you in contact with people from all over the world? Look no further – this is your favourite volunteer job!

Volunteer FAQ’s

DO I NEED A BIKE TO VOLUNTEER?
No. Bikes are not required to volunteer

HOW DOES THE VOLUNTEER APPLICATION PROCESS WORK?
1. Complete and submit the Crankworx Volunteer. Expression of Interest Form. By filling out this form you will get first access to all the positions. Volunteer applications are now open, apply here.

2. Once positions open you will be able to log back in and choose your ideal shifts.

IS THERE FREE ACCOMMODATION PROVIDED FOR VOLUNTEERS?
We do not provide accommodation for volunteers.

HOW DO I GET FROM CAIRNS TO SMITHFIELD?
Sunbus provides transport services directly to James Cook University. The below bus services travel to James Cook University:

Route 110 – City to Palm Cove via Clifton Beach
Route 111 – City to Kewarra beach via trinity Beach
Route 112 – Smithfeild – University – Yorkeys Knob – Smithfield
Route 122 – JCU to Redlynch via Caravonica
Route 123 – City to JCU via Raintrees and Brinsmead

The bus journey from the CBD to the university takes around 30 minutes. For more information, fares and to plan your journey, visit www.translink.com.au/cairns or call Translink on 13 12 30 anythime.

WHERE CAN I PARK WHILE I’M VOLUNTEERING?
There is plenty of parking at JCU but allow extra time as you may need to walk a short distance to get to the venue.

WHERE DO I CHECK IN FOR MY FIRST SHIFT?
Before your first shift you will need to arrive 30 minutes before your rostered shift to get your accreditation from the front gate. From here you will head to back of house for a briefing and to meet your direct manager. A detailed site plan will be provided in your information closer to the date.

WHAT SHOULD I BRING TO MY VOLUNTEER SHIFT?
We suggest that you consult the forecast ahead of time and dress appropriately for the weather conditions. Wear comfortable shoes to ALL shifts (indoors or outdoors). It’s handy to carry a backpack with the following: hat, cell phone, sunscreen, water, snacks, camera, jacket/sweater, and umbrella. Weather can change drastically throughout the day. Also don’t forget the insect repellent.

HOW LONG ARE THE SHIFTS?
The volunteer shifts range anywhere from two to ten hours. Your schedule will confirm your shift lengths, as well as your crew assignment.

WHAT ARE THE DIFFERENT CREWS I CAN VOLUNTEER FOR?
See the descriptions above for the crews that you can volunteer for. You can select which crew you prefer when you are signing yourself up for shifts.

WILL I BE OUTSIDE ALL DAY?
Depending on where you are assigned, you may be indoors or outdoors. Even if you’re signed up for an indoor shift, please be prepared to be outdoors as sometimes your responsibilities will require you to work both.

WILL THERE BE A LUNCH PROVIDED FOR ME?
If you are volunteering for the Sport Crew or any shift over four hours in length, you will be provided with a bagged lunch. All other shifts under four hours in length are responsible for the majority of their own food, but we will provide fruit and other snacks based on availability.

CAN I VOLUNTEER IF I’M UNDER 18?
Yes. The minimum age to volunteer is 16. If you are under 18, you are required to submit a waiver signed by a parent or guardian before or at the sign-in of your first shift.

ARE THERE ANY PERKS FOR VOLUNTEERING?
Of course there are! You’ll receive the following;

Crankworx Cairns volunteer shirt, hat and drink bottle
Free entry into the festival after completion of your second shift
Entry into the random prize draw – last year there was a bike up for grabs!

Volunteering for Crankworx is a great opportunity to meet like-minded people and get a glimpse into the inner workings of the world’s premier mountain bike festival.