Spectator FAQ’s

Passes & Upgrades will be sold on the gate unless sold out. We encourage everyone to prepurchase their pass online at Crankworx » Cairns to avoid long wait times.

Premium upgrades are not currently available but will be announced soon. All ticket holders will be emailed to be alert to when the Premium Upgrade program become available for purchase.

Child prices apply to children aged 5 – 15 years old as of the day of the event. Children aged 4 years and under can enter free of charge.

Check out our full schedule here – www.crankworx.com/schedule/#cairns/ to see what action you can catch each day!

The higher the price the bigger the action. Saturday is the double header day featuring 2 x pro final events, therefore the Saturday Day Pass is more expensive than other days. Sunday is the big show, with the Slopestyle final.

Unfortunately, your Single Day Pass can only be used on the specific day listed on the pass.

All sales are final, unfortunately refunds will not be granted unless applicable under Australian Consumer Law.

Please contact crankworx@auscycling.org.au for assistance.

You can jump onto the Crankworx Cairns Passes page and scroll to the bottom of the page and click on “Please resend my Ticket” or you can contact crankworx@auscycling.org.au and we will arrange for your pass to be reissued.

This just means you have a ticket that you have not allocated to a specific person. You can hand it to anyone of your friends or family before entering the venue.

The event can be accessed by car or via public transport. If you are accessing by car, please enter via McGregor Road.

There are regular using public transport buses to and from Smithfield, please check out the Translink Journey Planner (https://translink.com.au) to plan your travel. The bus station you will need to exit to get to the event is the “James Cook University Station” on Route 111.

Yes, there is limited parking at the venue. We encourage all patron to utilise all public transport where possible. Parking at the venue will incur a fee per daily entry. The daily entry fee will go towards a local community group.

The 2024 exhibitors list will on the website very soon! Keep your eyes peeled.

Unfortunately, pets are not allowed in the venue, please leave your furry friends at home.

A more detailed list of things of what you can’t bring into the event site will be listed soon. It is a fully licensed area so there is strictly no Alcohole is permitted.